Business Leadership Online Courses

Negotiation Finance Human Resources

Join ASRA for another series of our popular Business Leadership Online Courses, developed in collaboration with Lake Forest Graduate School of Management. Each module lasts one month and provides asynchronous education on important business-related topics, presented with the heathcare provider in mind. Earn 10 CME credits per module. Participation is limited, so don't delay.

Colin Walters

An energetic leader with deep knowledge in consulting, testing, inspection and certification services, Colin Walters is a senior operations and finance executive with over 23 years of experience.

For the last two and a half years, Colin has served as an executive at Pace Analytical, an environmental testing company, as a Senior General Manager leading the business in the northeastern United States. Prior to Pace, Colin held management positions at Intertek, a multinational testing, inspection, and certification company, where he held multiple leadership positions in Finance and Operations such as: Vice President, US Electrical Operations; Vice President, US Chemicals and Pharmaceuticals; Director Financial Planning & Analysis; Inside Board Director; and Senior Business Analyst.

Prior to joining Intertek, Colin served as an Associate Director at Abbott Laboratories, held various finance and accounting roles at Robert Bosch Corporation and spent several years in a public accounting capacity.

In addition to serving 12 years in the U.S. Army Reserves as a member of the 801st Combat Support Hospital, Colin Attained his B.S. in Accounting from Upper Iowa University, and his MBA in Organizational behavior from Lake Forest Graduate School of Management.​

Colin Walters has been a LFGSM faculty member since 2017, teaching accounting and finance classes.

Melinda Carter

Malinda Carter teaches Human Resource Management at Lake Forest Graduate School of Management.

Malinda is currently the Executive Director of Human Resources at Joliet Junior College. Her many years of multi-industry experience enables her to apply human resources strategy, leadership, and core HR skills in various organizational settings.

Malinda’s experience includes developing and coaching leaders; designing and delivering training; creating compensation strategies that align with business mission and values; organizational design and restructuring; improving diversity and inclusion; strategic alignment of HR goals with organizational goals; and using change management principles to drive change and increase the success of organizational initiatives.

Malinda holds a master’s degree in labor and human resources from The Ohio State University and a bachelor’s degree in labor and industrial relations from Pennsylvania State University. She is a certified SHRM Senior Certified Professional, and a Senior Professional in Human Resources.

Mark Hancock

Mark Hancock, who serves as a faculty member and coach for the Center for Leadership, brings more than 25 years of senior-level business leadership experience to Lake Forest.

Mark is the founder of The Glenmore Group, an executive coaching and business consultancy. He also serves as an independent Director of PNC Funds and PNC Advantage Funds.

Mark worked for nearly 15 years at Goldman Sachs, where he was Managing Director of the US Mutual Fund Business and the Intermediary Wealth Management Business.  His responsibilities included distribution, marketing, strategy, training, product development, product management, client service, technology and HR.  He also served as an advisor to start-ups, which he continues doing. Previously, Mark served in senior roles at Mellon/Dreyfus Institutional, working with Fortune 500 companies’ investment strategies.

For Lake Forest, Mark delivers workshops in influence, negotiations, managing difficult conversations, self-awareness, managerial courage, agility, and team building.

Mark received his BBA from the Tippie School of Business at the University of Iowa.



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Registration is closed.

  • Registration includes online course access for four-week curriculum
  • Registration is limited to 30 participants per course.
  • Unpaid registrations will be cancelled after 30 days or within one week of the course start date, whichever is sooner.
  • Registration fees must be paid in full for online course access.
  • Not a member? Want to save money? Join ASRA now!



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Instructions on obtaining your CME Certificate will be provided at the close of the course.

Educational objectives

After participating in this educational activity, participants should be able to:

  • Discuss how applying the business leadership skills of negotiation, human resources and/or finance will improve ability to effectively care for patients.
  • Demonstrate effective negotiation.
  • Describe how understanding sound financial management can improve the performance of a practice.
  • Identify how effective strategic leadership can help improve team performance and ultimately patient care.
  • Consider how practicing these business leadership skills reduces the administrative burden of a practice.

Target audience

The course is designed for the healthcare provider learner wanting to gain business and leadership training in areas of practice management in order to simultaneously maximize quality and reduce cost in clinical practice.

Accreditation and credit designation statements

This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of the American Society of Regional Anesthesia and Pain Medicine and the Lake Forest Graduate School of Management (LFGSM). The American Society of Regional Anesthesia and Pain Medicine is accredited by the ACCME to provide continuing medical education for physicians.

The American Society of Regional Anesthesia and Pain Medicine designates this Other activity (asynchronous online course series) for a maximum of 30.00 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Credit Breakdown per CourseWeek 1Week 2Week 3Week 4Total
Human Resources2.502.502.502.5010.00
Total Series    30.00

The American Board of Anesthesiology® MOCA®

ASRA is an ABA-approved provider and, as a service to ASRA members and participants, CME credits are reported to the ABA. Participants must include their correctly formatted ABA ID number (34567890) during the online evaluation and credit claim process available at the conclusion of the activity. Once the online evaluation and credit claim process is closed, certificates will be issued and credits reported to the ABA. After this time, participants may request their CME certificate by contacting, but ASRA will no longer report credits to the ABA, which will then be the individual participant’s responsibility.

Commercial support disclosure

No industry support has been received for this course.

Disclosure and resolution of personal conflicts of interest

View faculty disclosures and conflicts of interest. In accordance with the ACCME’s Standards for Commercial Support and related policies, ASRA is committed to ensuring balance, independence, objectivity, and scientific rigor in its CME/CPD activities. Those in control of the educational content disclose all relevant relationships (financial or other) with any commercial interest that they or their spouse/partner have had within the past 12 months. If an individual refuses to disclose, they are disqualified from participating. Disclosure information is evaluated and conflicts of interest resolved. Disclosure is made to participants prior to the activity. Participants are asked to evaluate the objectivity and independence. Off-label or investigational use of a therapeutic product is also disclosed. 



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